Compliance: Productive Role in the Meltdown?
November 25th, 2008
What was compliance’s role in the financial market meltdown? In short, ambivalence. After all, compliance professionals’ key responsibility includes transactional advice and monitoring. Compliance professionals serve on risk and governance committees and often have the ear of the general counsel.
At a recent SIFMA CL conference in New York City, David DeMuro, the former head of Compliance for Lehman Brothers, noted that he was sitting in a product conference and the head of mortgage securities was discussing new product developments. DeMuro said that the scheme seemed questionable, but he did not understand the issues well enough to promote a substantive objection. This has been an unfortunate refrain. Compliance professionals missed an opportunity to advise management to take a second look at questionable business practices, practices that ultimiately had a negative impact on so many financial firms.. In my view, the problems stem from the fact that Compliance is paid to get along with the business. Compliance officers become managing directors if the business people like them and can get along with them. Thus, in the absence of hard reasons not to approve a transaction (i.e. specific regulations), Compliance will not raise a hand, perhaps on concern that they might be labeled difficult.
If they had raised a concern, it probably would have been focused on these areas:
Valuation: Firms like Lehman were valuing the securities at levels that did not make sense, particularly to the market. The CFO, whose job it is to be the independent arbiter into his process was either not independent, not competent, or both. Compliance’s obligation to ensure independence – adherence to policies and procedures – was not constructive. The problem was not limited to Lehman, but befell many financial firms.
New Business Review: So what were these new business committees thinking? Creating products to lend to subprime borrowers or selling insurance on portfolio without adequate reserves were only two of the business initiatives that went through this committee. Was this considered best practices or did this adhere to the firm’s policies and procedures. Should Compliance have raised an issue?
Adherence to Firm Policies: Companies have policies as to what type of security can be sold to certain clients. In fact, some clients differentiate industries and maturities. Some have specific suitability issues. There is evidence that many of these policies were ignored. In some cases, clients gave a verbal waiver trying to take advantage of a rising market. Unfortunately, verbal waivers are not sufficient and Compliance should have been at the forefront of preventing this behavior.
The days of listening and nodding at management meetings appear to be over. Compliance must move to the forefront to be true to its mandated role. I believe the best way to accomplish this is to develop a series of best practices that are universally accepted; FINRA or the Investment Advisor / Investment Company equivalent (SEC?) could and perhaps should mandate not only rules, but also a series of best practices for compliance professionals. With these practices in hand, compliance professionals can fall back on industry practices without being concerned by business led retribution.
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