Case Management

Replace Excel with a powerful collaboration tool. Increase the visibility of critical issues. Track process efficiency with Compliance11's Compliance Software

  • Track trade errors, customer complaints, etc.

  • Assign owners, set due dates and priorities

  • Attach documentation

  • Capture a complete audit trail

Track trade errors, customer complaints, etc.
Custom applications can be created to track issues such as trade errors, customer complaints or regulatory inquiries.

Assign owners, set due dates and priorities
Each case can be assigned to one or more owners responsible for completing the case. Due dates and priorities can be set. Progress can be tracked.

Attach documentation
Case records can be augmented by attaching documents. This allows you to maintain a complete record of the issue for presentation to interested parties.

Capture a complete audit trail
The system captures a complete audit trail of all changes made to the case, who made them and when they were made.

Control access levels
Administrators can limit which types of cases each user can see. Administrators can also limit who can create cases and/or service cases.

Replace Excel with a powerful collaboration tool & increase the visibility of critical issues.

  • Case Types

  • Case Owners

  • Attachments

  • Audit Trail

  • Access Levels

Case Management Compliance Software FAQs

What sorts of things can I use Case Management for?

You can manage any type of work item such as trade errors, customer complaints, regulatory inquiries, etc. You can create as many case types as you like.

Can I limit who can see which cases types?

Yes. You can also limit employees so they can only create cases or only service cases assigned to them.

Can I assign a case to multiple people?

Yes.

Can I attach files to a case?

Yes.

Is there a complete audit trail of all changes to a case?

Yes. At the bottom of the case, the system logs all changes and who made them.